Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Order information
- Pickup or delivery details
This information may be collected when you:
- Place an order through our Shopify store
- Sign up for SMS updates
- Join our marketing list
- Submit a preorder form
- Contact us directly
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and updates
- Provide customer support
- Send marketing and promotional messages (if you opted in)
- Notify customers about product launches and holiday preorders
SMS Communication
If you opt in to receive SMS messages, we may send:
- Order confirmations
- Pickup reminders
- Marketing and promotional messages
- Special event or holiday preorder notifications
You can opt out of SMS messages at any time by replying STOP.
Data Storage and Security
Customer information is stored securely through Shopify and our approved service providers. We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Sharing Your Information
We do not sell or rent customer information.
We may share customer data with trusted service providers that help us operate our store, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping providers (if applicable)
- SMS messaging service providers
These providers only use your information to support our business operations.
Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
Data Retention
We retain customer information only as long as necessary to fulfill orders, comply with legal requirements, and operate our business.